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Plans & Billing

Understand what's included in each plan, manage your subscription, and get help with billing questions.

By Byte Size Labs · Updated 26 April 2026

14-day free trial — no credit card required

Every new account starts with a 14-day trial that unlocks all features, including Teams-tier features. No payment details are needed until you choose to subscribe.

Plan Comparison

All prices in AUD.

Solo

For students, freelancers, and solo professionals

A$15/month
  • 14-day free trial
  • Unlimited tasks & events
  • AI-powered scheduling
  • Google & Outlook calendar sync
  • Project management
  • Time tracking
  • Booking links
  • Habits, Journal & Weekly Review
  • Personal productivity stats
  • Mobile-friendly PWA

Shared

Two seats for couples and partners — share calendars, not logins

A$24/month
  • Everything in Solo
  • Shared calendars
  • Partner activity notifications
  • Shared guest links

Pro

For consultants and solo pros who bill clients

A$29/month
  • Everything in Solo
  • Chronos Agent — your AI Chief of Staff
  • Client portal
  • Gantt charts & timelines
  • Automations & workflows
  • Task & project templates
  • Webhooks & API access
  • Personal analytics

Teams

Most Popular

For small teams collaborating on projects together

A$35/user/month
  • Everything in Shared
  • Chronos Agent — your AI Chief of Staff
  • Team scheduling & availability
  • Team booking (round-robin)
  • Resource management & allocations
  • Activity feeds & chat
  • Executive dashboard
  • Workload & capacity planning
  • Role-based permissions
  • SSO / SAML (coming soon)
  • Audit log (coming soon)
  • Priority support & SLA (coming soon)

Upgrading or Downgrading

How to change your plan

  1. Go to Settings › Billing
  2. Click Change Plan
  3. Select your new plan and confirm
  4. You'll be redirected to the Stripe billing portal to complete the change

Upgrade billing

When you upgrade, you're charged a prorated amount for the remainder of your current billing period. The full new plan rate applies from your next billing date.

Downgrade billing

Downgrades take effect at the end of your current billing period. You retain access to your current plan's features until then.

If you downgrade and have features that exceed your new plan's limits (e.g., team booking on the Teams plan downgrading to Pro), those features become read-only — your data is preserved but you'll need to upgrade to use them again.

Managing Your Subscription

All subscription management is handled through the Stripe Customer Portal, accessible from Settings › Billing. From there you can:

  • Update your payment method (credit card or bank account)
  • View and download past invoices
  • Change your billing email address
  • Cancel your subscription

Cancellation & Data Retention

  • Cancellations take effect at the end of your current billing period — you keep full access until then
  • After cancellation, your account and all data are retained for 30 days — resubscribe at any time to restore full access
  • After 30 days of inactivity, accounts may be deactivated — contact support before this happens if you need an extension

Frequently Asked Questions

Do I need a credit card to start a trial?

No. Your 14-day trial is completely free and requires no payment details. You'll only be asked for a card when you choose to subscribe.

What happens if my trial expires?

Your account continues to work with Solo-tier features — you keep full access to your existing tasks and events, calendar sync, booking links, habits and journal. Pro features (client portal, Gantt charts, automations, and templates) and Teams features (team scheduling, team booking, allocations, and the executive dashboard) will prompt you to upgrade to the matching tier. Subscribe to any paid plan to restore access to its features immediately.

Can I get a refund?

We offer refunds within 7 days of a charge if you're not satisfied. Contact support with your account email and reason, and we'll process it promptly.

Is the Teams plan per user?

Yes. Teams is billed at $35 per user per month. Each member you invite to your team counts as one seat.

Not sure which plan is right for you?Start with the 14-day trial (all features unlocked), use the app for a week, and you'll have a clear picture of which features you actually need. Most solo users find the Solo plan covers everything. Pick Pro if you bill clients and need the client portal, Gantt charts, automations, or templates. Pick Shared if you share a calendar with a partner or housemate. Pick Teams for small-team collaboration with team booking, allocations, and an executive dashboard.