Client Portal

Give clients a dedicated, branded view of their project — with live progress, task status, and a space for feedback.

By Byte Size Labs · Updated 21 April 2026

The Client Portal is available on the Teams plan. Upgrade in Settings › Billing to unlock this feature.

What Is the Client Portal?

The Client Portal is a persistent, password-protected page you share with a client to keep them informed throughout a project. Unlike a one-off Shared Link, the portal stays live for the duration of the engagement and reflects the latest project state automatically — no need to re-share every time something changes.

Setting Up a Client Portal

Open the project
Navigate to the project you want to share with a client.
Enable the Client Portal
Click the Client Portal tab within the project, then click Enable Portal.
Customise the portal
Add a logo, choose which sections are visible (task list, timeline, milestones, files), and set a welcome message for your client.
Set a password (optional)
Protect the portal with a password so only the intended client can access it.
Share the portal URL
Copy the portal link and send it to your client. They can bookmark it and return any time to check progress.

What Clients See

Visible to clients

Project name, description, and overall progress
Task list with status (to do, in progress, done)
Milestones and due dates
Files and deliverables you have shared
A comments section for feedback

Hidden from clients

Internal notes and private tasks
Your calendar and availability
Other projects or clients in your account
Time tracking and billable hour data (unless shared)

Client Feedback

Clients can leave comments directly in the portal without creating an account. Comments appear in the project's activity feed so your team sees them alongside other updates. Reply to client comments from within Chronos — your replies are visible in the portal immediately.

Tip:Keep internal tasks private by marking them as such before enabling the portal. Only tasks without the “Private” flag are visible to clients — you stay in full control of what they see.

Need more help? Contact support or return to help centre